Design Everything

Many people I hear from think that design is about shopping or colours whilst any serious designer will tell you that it's about thinking in new ways about doing things differently so that others notice for the right reasons.

This 'Design Thinking' can be applied to everything a business does, by anyone who brave enough to take the initiative.

Or perhaps it could just change the message too, "due to unusually lazy or frustrated design and systems staff (and their uninvolved management), we're going to torture you every single time you interact with us.

Thanks for your patience."